Do you offer free shipping?

Yes. We offer free standard shipping on all U.S. orders, with no minimum purchase required.

How long does shipping take?

Orders are typically processed within 1–2 business days. Estimated shipping time is 6–8 business days after dispatch.

Can I return my order?

Yes. Eligible items may be returned within 30 days of delivery. Please review our Return & Refund Policy for complete return conditions.

Who pays for return shipping?

For standard returns, return shipping costs are the responsibility of the customer. If you receive a damaged, defective, or incorrect item, contact us for assistance.

Can I track my order?

Yes. When tracking is available, you will receive your tracking information by email after your order has been dispatched.

How can I contact Swingstead?

Our customer support team is available Monday–Friday, 8:00 AM–4:00 PM Eastern Time (ET).

Email us at support@swingstead.com. We aim to respond within 24 hours.